Automatic language translation
Our website uses an automatic service to translate our content into different languages. These translations should be used as a guide only. See our Accessibility page for further information.
Working with other agencies
We work closely with all relevant regulatory bodies and government agencies to support information sharing and referral pathways, and have developed this guide to know who to contact for your needs (PDF, 70.5 KB).
Contact information
NSW Ageing and Disability Commission
When and why to contact
To access information or make a report about the abuse, neglect and exploitation of adults with disability and older people living in their home and in the community
How
Location
NSW
NSW Police
When and why to contact
Emergencies and to report violence or crime.
How
Location
Australia wide
NSW Ombudsman
When and why to contact
To make complaints about NSW public sector agencies and community services.
How
- (02) 9286 1000
- 1800 451 524 (for outside Sydney)
Location
NSW
NSW Health Care Complaints Commission
When and why to contact
To report complaints about health service providers in NSW.
How
Location
NSW
NSW Public Guardian
When and why to contact
For information and support about guardianship (enduring, private and public), medical consents and the role of the Public Guardian. Information and Support
How
Location
NSW
NSW Office of the Children's Guardian
When and why to contact
To ensure organisations, employers and individuals understand the meaning, importance and benefits of being child‑safe. For complaints or concerns about an individual child contact the NSW Ombudsman.
How
Child Protection Hotline:
Kids Helpline: 1800 551 800
NSW Ombudsman: (02) 9286 1000
Location
NSW
Human Rights Commission
When and why to contact
To report complaints of discrimination, harassment, and bullying based on a person’s sex, disability, age and/or race.
How
Location
Australia wide
NDIS Quality and Safeguards Commission
When and why to contact
To make a report about an NDIS service provider.
How
Location
Australia Wide
Aged Care Quality and Safety Commission
When and why to contact
To report abuse within aged care facilities, respite and day care services and support services delivered in the home.
How
Location
Australia wide
Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability
When and why to contact
This Commissioner has been directed to inquire into violence, abuse, neglect and exploitation of people with disability in all settings and contexts.
How
Interim website: https://disability.royalcommission.gov.au/about/Pages/About-us
See also: https://disability.royalcommission.gov.au/about/Pages/About-us.aspx
Last updated:
15 Nov 2022
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.