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Contact information
For information, support or to report abuse, neglect and exploitation of older people and adults with disability in their family, home or community, please contact us.
Please note: Our office will be closed from Monday 23 December 2024 to Friday 3 January 2025 for the Christmas and New Year period.
We return on Monday 6 January 2025. During this time, the Ageing and Disability Abuse Helpline will be available on:
- Monday 23 December
- Tuesday 24 December
- Monday 30 December
- Tuesday 31 December
- Thursday 2 January
- Friday 3 January
You can make a report to the Helpline on 1800 628 221 (9am to 4pm), or email helpline@adc.nsw.gov.au or by using our online form.
In an emergency, call 000.
NSW Ageing and Disability Abuse Helpline
Monday to Friday, 9am to 4pm
Address
Level 6, 93 George St
Parramatta, NSW 2150
This email is checked Monday to Friday, 9am to 4pm. You will receive a response as soon as possible.
Online form
The online form is available for you to submit a report at any time.
General enquiries
To get in touch with the Commissioner for events and speaking opportunities:
This email is checked Monday to Friday, 9am to 5pm. You will receive a response in 3 business days.
This email is checked Monday to Friday, 9am to 5pm. You will receive a response in 3 business days.
Training
For any training requests or invitations to speak with staff about our work.
This email is checked Monday to Friday, 9am to 5pm. You will receive a response in 3 business days.
Last updated:
20 Dec 2024
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.