Contact information

NSW Ageing and Disability Abuse Helpline

Making a Report to the Ageing and Disability Commission

We want to make it easy and safe for you to report concerns. The quickest way to report is by:

Phone: 1800 628 221
Email: Helpline@adc.nsw.gov.au
Online: Use our online form.
In an emergency, call 000.

If you prefer to make a report in person, please book an appointment first. This helps us make sure the right staff are available to assist you. Our team works flexibly and may not always be on site. If you need an interpreter or any accessibility assistance, let us know when you book. We’ll do our best to meet your needs.

Please do not visit without an appointment, as we may not be able to help you.

To book an appointment:

Phone: 1800 628 221
Email: Helpline@adc.nsw.gov.au

General enquiries

To get in touch with the Commissioner for events and speaking opportunities:

Phone: 02 4904 7500

This phone is checked Monday to Friday, 9am to 5pm. You will receive a response in 3 business days.

Email: commissioner@adc.nsw.gov.au

This email is checked Monday to Friday, 9am to 5pm. You will receive a response in 3 business days.

Training

For any training requests or invitations to speak with staff about our work.

Email: training@adc.nsw.gov.au