Events and consultations

Preparing for the future - Learning from the impacts of our COVID-19 response on older people, people with disability and carers in NSW.

COVID-19 has had significant impacts on all NSW residents. However, many older people, people with disability and carers have experienced additional impacts as a result of their increased susceptibility and exposure to the virus, and  reliance on services and support networks that were disrupted by protective measures. Service providers and community organisations that older people, people with disability and carers rely on were also severely impacted.

On behalf of the NSW Ageing and Disability Advisory Board (Board), you are invited to a sector forum discussing what we can learn from this experience, and what we should do differently to inform future pandemics or disasters.

This forum is a targeted to advocates, service providers, policy makers and workers within the ageing, disability and carer sectors and will explore two topics:

Topic 1: Improving community engagement and information

  • How to better communicate critical information to older people, people with disability and carers, including for multicultural and First Nations communities.
  • Ways to better support people find and keep the services they need during times of crisis - including the impact of community based initiatives.
  • Identifying and responding to risks of carer stress, mental health and social isolation.

Topic 2: Strengthening services, systems and responses

  • How to achieve an integrated crisis response for older people, people with disability and carers.
  • Supporting workforce development and capacity building, including responding to surge workforce needs.
  • The influence of leadership, understanding the role and contributions of all levels of government and the social services sector, and innovative approaches to support and funding.

Report release

The Board will also be releasing a seminal report that reviews key published evidence regarding the impacts of the responses to the COVID-19 pandemic on older people, people with disability and carers in NSW. Lessons and learnings are highlighted in this report to help shape future responses. Copies will be available at the event, and online.


This sector forum will be held in the Gallery Room at the NSW State Library, located on the ground floor of the Mitchell Building.

The NSW State Library is an accessible building with wheelchair access, ramp, tactile tiles and an automatic door at the entrance. If you require additional accessibility support, please include that information when you are securing your ticket.

Registrations are essential. 

Previous events and consultations

Last updated:

06 Jun 2023

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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