Retirement Village Elder Abuse Strategies

Changes to the Retirement Villages Regulation 2017 (schedule 3A clause 10) includes new requirements for Retirement Village operators to prepare and put into practice a clear and accessible strategy for both staff and residents to better identify and respond to the abuse of older people living in a retirement village.

This guide is for retirement village operators to meet Rule 10 in the mandatory rules of conduct. We believe that retirement village operators play a significant role in protecting and promoting the rights of older people to live free from abuse.

The guide includes a range of resources and instructions on how to effectively implement your elder abuse prevention strategy to meet your mandatory requirements..

Download the guide here (PDF, 9.2 MB)

Last updated:

11 Jan 2024

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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