Information about support services

Child Protection Helpline

If you think a child or young person is at risk of harm from abuse or neglect, contact the Helpline on 13 21 11 (24/7).

In an emergency call 000

For crisis support: ‍13 11 14

National Relay Service: ‍13 36 77

Translation and Interpreter Services131 450

Support Service Contacts

Crisis support and mental health services

For help in times of crisis, urgent accommodation and long term mental health support:

Domestic, sexual and family violence support

Available telephone counselling and free legal information for individuals, families, and women in NSW.

Complaints about aged care or health care neglect

Services to help you raise complaints about the quality of care in aged care or across the NSW healthcare system.

Rights about your finances

Helpful links about your legal rights, making a Will and Powers of Attorney.

Legal help

Access to services and free legal information for anyone in NSW.

Free government services helping people resolve disputes through mediation.

Carers support

Information to help those helping others, because it can be hard to give the best care you can, all the time.

  • Carers NSW
    1800 242 636 (Monday – Friday 9am – 5pm)
    • Information, support and counselling for carers.
  • NSW Health
    • Resources for employees and programs to help colleagues who are also carers.
National Disability Insurance Scheme
  • NDIS
    1800 035 544 (Monday – Friday 9am - 5pm)
    • For complaints about the NDIS or a paid service provider.
  • Disability Advocate
    • To locate a disability advocate in your local area.
Last updated:

12 Oct 2022

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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